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Warranty
Coverage

Every Powerdiverter comes with a comprehensive manufacturer warranty — and you can extend it further.

5-Year Limited Warranty — Coverage Summary

Power Diverter Australia Pty Ltd · Effective: 28 April 2026

Triac & Touch Screen Display

First 24 months

Free replacement part. Return-to-base repair and return delivery included.

Triac & Touch Screen Display

After 24 months

$49.99 incl. GST replacement part. If returned to Powerdiverter, fitting is free. Return delivery is $30 incl. GST.

All Other Internal Components

Full 5 years

Customer returns faulty unit; Powerdiverter repairs and returns free of charge.

On-Site Labour

Not included. Electrical work, diagnostics, and trade labour are excluded unless required by Australian Consumer Law.

1. Warranty Provider

This warranty is provided by Power Diverter Australia Pty Ltd, trading as Powerdiverter. Address: 30 Pirie Street, Adelaide SA 5000. Email: info@powerdiverter.com · Phone: 0432 121 633. Applies to products purchased directly from Powerdiverter or an authorised reseller or installer.

2. Warranty Period

Powerdiverter provides a 5-year limited warranty from the original date of purchase, subject to the terms and exclusions set out in this document.

3. Return Shipping

During the first 24 months, if the product is returned and the fault is covered, Powerdiverter will repair and return it free of charge. After 24 months, a $49.99 part fee plus $30 return delivery applies for triac/display replacements. All other covered warranty repairs within the warranty period are returned free of charge. The customer is responsible for safely packaging and shipping the product to Powerdiverter.

4. Transfer of Warranty

This warranty applies to the original product and may transfer with the product if it remains installed at the original installation address. Proof of purchase and installation details may be required.

5. Important Notes

This warranty applies only to the Powerdiverter unit itself. It does not cover connected equipment, hot water systems, switchboard components, wiring, solar inverters, or third-party accessories. Any repairs or replacements carried out under this warranty do not restart the warranty period — the original period continues from the date of purchase.

What Is Not Covered

  • ✕ Incorrect installation or wiring
  • ✕ Installation by an unlicensed or unqualified person
  • ✕ Misuse, abuse, neglect, or accidental damage
  • ✕ Water ingress, corrosion, vermin, insects, or contamination
  • ✕ Lightning, power surges, grid faults, or abnormal electrical supply conditions
  • ✕ Unauthorised modification, repair, or tampering
  • ✕ Use outside the product's published specifications
  • ✕ Normal wear and tear
  • ✕ Damage caused during transport unless properly packaged by the customer
  • ✕ Cost of electrician or tradesperson to remove, reinstall, reconnect, or diagnose on site

Making a Warranty Claim

Contact Powerdiverter before returning the product. Please have the following ready:

  • Customer name and installation address
  • Contact phone number and email
  • Product serial number
  • Proof of purchase
  • Description of the fault, and photos or videos where possible

We may ask for basic diagnostic information before authorising a return. Do not return the product without contacting us first.

info@powerdiverter.com 0432 121 633

This warranty is provided in addition to any rights customers may have under the Australian Consumer Law. It does not exclude, restrict, or modify any ACL rights or remedies.

Activate Your Warranty Today

Register your unit to activate your warranty and optionally upgrade to 7 years for just $199.

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